Customer Service

Helping You Find that “I Feel Special” Feeling When You’re at our Mall.

Have any shopping questions or concerns? Stop by our Customer Service Center, located on the lower level near the carousel, or contact us at 609.646.8326. Hamilton Mall Customer Service offers many amenities and services…

Hamilton Mall Customer Service offers many amenities and services, like:

  • Complimentary Stroller Rental
  • Complimentary Scooter and Wheelchair Rental
  • Gift Cards
  • NJ Lottery
  • Carousel Ride Tokens
  • Copy/Fax Services
  • Free WiFi – Available Mall Wide!
  • ATM
  • Store Directory
  • Lost and Found

Gift Cards

The Hamilton Mall American Express® Gift Card is a perfect gift for everyone on your list. No monthly service fees and no expiration of funds. Purchase Online now or at Customer Service!

While you’re at the mall, you can check your balance at the convenient card reader at the Customer Service Center, or click here. Quickly and easily replaced if lost or stolen.

* Subject to Hamilton Mall Gift Card Terms and Conditions


Deep Sea Carousel
  • Located on the lower level near the Customer Service Center
  • Open Monday – Friday 12:00PM – 6:00PM and Saturday – Sunday 11:00AM – 6:00PM
  • Ride tokens available at the Customer Service Center
Children’s Play Area
  • Located on the lower level in front of Sears
  • Open during all mall hours
  • Free admission for young children under 42”
Making Waves in the Community

American Red Cross Blood Drive: Four times a year, Hamilton Mall partners with the American Red Cross to host a blood drive for shoppers to give something that means something.

Wishing Well: Hamilton Mall truly wishes the community well. Drop a coin in the wishing well located near Customer Service—100% of the proceeds benefit local causes.

School Spirit Challenge: We strive to support our local schools, so from August 2016 – April 2017, shoppers took their pep from the rally to the register at Hamilton Mall. Shoppers earned points for their favorite elementary school when they presented a Hamilton Mall receipt to Customer Service within 48 hours of their purchase. Customer Service attributed points to the school of the customer’s choice on a one-to-one basis, i.e. $1.00 = 1 point. Every Tuesday was double points day. The school that earned the most points by April 20th received the First Place prize of $5,000. Second and Third Place took home $2,500 and $1,000 respectively.

Atlantic County SPCA: Our 2016 holiday season was about more than Christmas gifts and Black Friday deals. It was a time to care for friends in need, including the four-legged and furry. Hamilton Mall partnered with the Atlantic County SPCA, a chapter of the New Jersey Society for the Prevention of Cruelty to Animals. Every Sunday during December, shoppers could bring in their pets for Pet Photo Day and take a pic with Santa. A portion of the proceeds went to the Atlantic County SPCA, and all pets received a travel water bowl, courtesy of Hamilton Mall.

Toys For Kids: Every child deserves to feel the joy of the holiday season. That’s why in 2016, Hamilton Mall Mays Landing partnered with Atlantic County Toys For Kids. Shoppers brought new, unwrapped toys to the mall and placed them in the drop-box locations. The toys then benefited local children in Atlantic County.

Sounds of the Season: Throughout the years, local choirs, bands and performance groups have been invited to feature their talents at Hamilton Mall. See them perform in front of shoppers, friends and family.

Gift Wrapping for a Cause: In December 2016, our present to community youth came in packages and bows. Every weekend, one of 24 local high school clubs and organizations staffed a Hamilton Mall wrapping station for holiday gifts. 100% of the proceeds benefited each individual organization.

Gingerbread House Scholarship: For students at The Academy of Culinary Arts at Atlantic Cape Community College, the 2016 holiday season tasted extra sweet. Participants baked holiday-themed confectionary creations in hopes of taking home one of three scholarships. Shoppers stopped by Customer Service to vote for their favorite house.

Savory Sundays: Throughout 2016, Savory Sunday took place once a month at Hamilton Mall with The Academy of Culinary Arts at Atlantic Cape Community College. Partnered with ACA chef educators, we conducted demonstrations in Center Court. Attendees learned how to make healthy lunches, recipes for canning and freezing, and about afternoon pick-me-ups.

Breakfast with Santa: The big man eats more than milk and cookies at this mall. For over 25 years, The Academy of Culinary Arts at Atlantic Cape Community College has partnered with Hamilton Mall for Breakfast with Santa. The chefs and students prepare a gourmet breakfast consisting of pancakes, bacon, sausage, muffins and Danishes.

National Night Out 2016: On August 2, 2016, Hamilton Mall hosted National Night Out for the Township of Hamilton. We’re proud to have worked with so many community members at this annual event. The team effort included exhibits, displays and demonstrations from these amazing organizations and businesses:

Township of Hamilton Police Department, Police K-9, Township of Hamilton Fire Department, Township of Hamilton OEM, Township of Hamilton Emergency Medical Services, Township of Hamilton Dive Team, United States Air Force Security Forces, New Jersey Forest Fire Service, AtlantiCare Communications Bus, Atlantic City Electric Safety Trailer, Atlantic County SWAT, NJ Fish and Game, Township of Hamilton Police Athletic League (PAL), Township of Hamilton Municipal Drug and Alcohol Alliance, AFSCME, Hamilton Green, Victoria Crossing, 95.1 WAYV, Tilly’s Picture People, Jersey Shore Federal Credit Union, Atlantic Face Painting, Level Up Entertainment, NJ Tax Place, VFW Post #220, Charlie’s Train, Alex’s Lemonade Stand, AmeriHealth, Rutgers University, Auntie Anne’s Pretzels, Buffalo Wild Wings, Olive Garden, One Potato Two, Taco Al Carbon, Cannoli World, Aunt Shelley’s Ice Cream Treats and CATERING2.

Hamilton Mall’s Got Talent: Summer 2016 was sizzling at Hamilton Mall, with exciting performances, celebrity judges and the chance to win a cash prize in Hamilton Mall’s Got Talent presented by Macy’s and 95.1 WAYV. The talent show series was held at Center Court on the first floor every Thursday from July 28, 2016 through September 1, 2016. It featured musicians, singers and dancers, all competing each week for a monetary prize. In addition, the top three performers from each weekly contest were invited to compete for the grand prize in the Hamilton’s Got Talent finals on Thursday, September 1, 2016. Congratulations to grand prize winner, Emerald Island Dance Academy, who received $1,500.

Employing Connections Job Fair: During Hamilton Mall’s 2016 Sizzling Summer, Family Services Association, Inc. found a better way to connect employers with quality employees. Prequalified candidates lined up and presented themselves in front of hiring employers.

Forecast Kidz: During Hamilton Mall’s Sizzling Summer, SNJ Today’s own Nor’Easter Nick gave local kids the opportunity to show off their skills for a chance to be on-air. In front of a green screen, kids gave weather forecasts in Center Court with helpful tips from Nor’Easter Nick.

See what other community events are happening at Hamilton Mall.