Customer Service

Helping You Find that “I Feel Special” Feeling When You’re at our Mall.

Have any shopping questions or concerns? Stop by our Customer Service Center, located on the lower level near the carousel, or contact us at 609.646.8326. Hamilton Mall Customer Service offers many amenities and services…

Hamilton Mall Customer Service offers many amenities and services, like:

  • Complimentary Stroller Rental
  • Complimentary Scooter and Wheelchair Rental
  • Hamilton Mall Gift Cards
  • NJ Lottery
  • Carousel Ride Tokens
  • Copy/Fax Services
  • Cell Phone Chargers
  • Store Directory
  • Lost and Found
  • Free WiFi – Available Mall Wide!

Gift Cards

The Hamilton Mall American Express® Gift Card* is a perfect gift for everyone on your list. No monthly service fees and no expiration of funds. Available for purchase at Customer Service.

While you’re at the mall, you can check your balance at Customer Service or click here. Quickly and easily replaced if lost or stolen.  Subject to Hamilton Mall Gift Card Terms and Conditions.


Deep Sea Carousel
  • Located on the lower level near Customer Service
  • Open Monday – Friday 12pm – 6pm and
    Saturday – Sunday 11am – 6pm
  • Ride tokens available for purchase at
    Customer Service
Children’s Play Area
  • Located on the lower level in front of Sears
  • Open during normal mall hours
  • Free admission for young children under 42”
Making Waves in the Community

American Red Cross Blood Drive: Four times a year, Hamilton Mall partners with the American Red Cross to host a blood drive for shoppers to give something that means something.

Wishing Well: Hamilton Mall truly wishes the community well. Drop a coin in the wishing well located near Customer Service—100% of the proceeds benefit local causes.

Veterans’ Advocate: Hamilton Mall has hosted Lou Green for the past 17 years. He assists veterans and family members of veterans with financial, healthcare, and other questions as they pertain to life as a veteran.

See what other community events are happening at Hamilton Mall.

*Use Gift Card only at U.S. merchants that accept American Express® Cards, except for recurring payment. No ATM use. Funds do not expire. Not redeemable for cash, except where required by law. Additional limitations apply. See Cardholder Agreement for complete details. Gift Card is issued by American Express Prepaid Management Corporation. Licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913823.